GENERAL RENTING CONDITIONS:

     For one day stay price increases  50%, for 2-3 days 25% plus.

     Pets supplement 5-6.- EUR/day. 

     Residental tax is included in the price of the apartment.

     Registration 3.- EUR/person. The price for apartment

     category **** is  20  % higher than price for the ***.

      The price for apartment category ** is 10 % lower  than price

     for the ***.

                       The supplement for the houses till 200 m from

     main beach is 10-20%. We count  direction - distances  by air. 

           Prices include following services: electricity, hot and cold water,

     final cleaning after clients departure, change of bed linen once a

     week.

 1. Booking: The booking is to be considered definitively confirmed only

     after the reception of confirmed form  which will be sent by agency

     after having received the deposit.

                 Agency reserves itself the right to refuse payment that

     arrive more than 20 days  after the availability of the apartment for

     the period requested has been communicated.

 2. Payment: 20 % of the total renting amount ( minimum 70 EUR ),

     has be paid as deposit to  the  agency account , also by bank

     receipt  mentioned date (point 1).

      Advance money is valid only for  object, term and price confirmed

     by the agency letter.

        We calculate net  amount - without banks costs/charges .

     The  settlement of the rest of payment till  the total amount ,

     must be  paid at the arrival together with the  delivery of the keys.  

     The payment on the reception shall be accepted with cash,  

     travellers checks and credit cards.

 3. Customer's right to changes and cancellation

    Should the customer wish to change or cancel a reservation, this must be

    done in written form (email, mail, or fax). The following are examples of

   changes: changes to the number of customers, changes to arrival /

   departure dates. Changes must be made at least 30 days prior to the arrival date.
  

    The first change to the reservation is free of charge, unless it entails further expenses

   for agency. For all further changes to the reservation, 15 EUR will be charged

   per change. Should a change to the reservation not be possible and should

   the customer cancel for this reason, the conditions for the cancellation of

   reservation listed below will be enforced. The following are examples of

   cancellation of reservation: change of accommodation unit, and all changes

   done within 30 days of the arrival date or during use of the accommodation unit.

   In case of cancellation of fixed confirmed private accommodation reservation,

   the date of receipt of the written cancellation is used to calculate cancellation

   costs as follows:

   - For cancellation up to 30 days before arrival date, 10% of the accommodation

     price will be charged,

   - For cancellation from 29 - 0 days before arrival date, 20% of the accommodation

     price will be charged.

     Should the customer not arrive at the booked accommodation unit before 12.00 AM

    next day of the arrival date, and the customer has not informed agency or the host,

    the reservation is considered to be cancelled, and therefore the cancellation costs

    will be charged as described above.
  

   Should the real costs exceed the above stated costs, agency reserves

   the right to charge the difference. Should the customer find a replacement

   for the cancelled reservation, agency will only charge the real costs caused

    by the replacement. No money will be refunded in case of earlier departure.

 4. Arrival:The arrival must occur on the fixed date between 2 PM and

     10 PM. In case of delay the guest must advise in time the agency.

     Otherwise the apartment shall be kept free only till 12.00 AM another day,

     after which it may be rented again with the consequences for the

     quest written above (point 3). On the arrival, personal documents

     of each guest must be shown for registration.

 5. Renting conditions: It is forbidden to give hospitality to more

     persons then allowed by the number of beds indicated on our offer.

     Children are considered as adults. Pets can be brought only if

     allowed by agency. All guests are obliged to respect the house

     regulations with particular attention to the rules concerning the

     quiet especially during the afternoon and night time.

 6. Equipment of apartments: All the apartments are completely

     furnished and equipped with electric or gas stoves, set of kitchen

     ware (pots, dishes, glasses, kitchenware) running cold and warm

     water, fridge and 220 volt plugs. A blanket and pillow, bed linen

     and bath towels are available for each bed. The guest are kindly

     asked to bring table linen and tea towels.

 7. Departure: The apartment has to be left free within 10 AM in the

     morning of the departure date and during the office hours. On

     request, agency may allow the departure during the night or during

     the hours that the office is closed. The apartment must be left

     clean, free from garbage with the kitchenware washed, the

     refrigerator empty and the kitchen in order.

 8. Caution: The guest should take the maximum care of the apartment

     and of its equipment (kitchenware, refrigerator, mattresses, etc.).

     Complaints regarding the state of the apartment and its equipment

     shall be accepted only within 24 hours after the arrival. Broken or

     damaged items must be paid at the price of the purchase or of the

     repair.

 9. Liabilities of the agency: No responsibility may be given to the

     agency in case of breakage, accidents, losses, thefts and

     inconveniences in general that should occur in the apartments.

     However it shall give its help to resolve the problems. Requests

     of compensation for damage must be agreed directly. For legal

     disputes only the court of Pula is competent.

10. Particular rules:  Agency reserves itself the right, in case of

     unexpected events (illness, conflagration  etc.), to change

    an apartment  with another one having  about the same

    standards or better.

                  Eventual extra charges will be paid by  agency.

    The request of an particular apartment (number, floor, etc.)

     will be  maximum  considered.